Personal Information Handling Policy
No Promise (hereinafter referred to as “Mall") values the personal information of its customers and complies with the "Act on Promotion of Information and Communications Network Utilization and Information Protection, Etc.
The Company shall inform customers through the Personal Information Handling Policy what use and method the personal information is provided by the customers and what type of actions is undertaken for the personal information protection.
Category of Collected personal information and method of Collection
1. Category of Collected personal information
- The Company collects the following personal information as shown in membership subscription, counseling, service application and so forth .
(Name of user, date of birth, gender, login ID, password, company phone number, mobile phone number, e-mail address, business number, address, payment information)
- In the service use process or business processing process, the service record, link log, cookie, linkage IP, payment record, defective use record can be generated and collected.
2. Information basically collected
- User status information, user name of service provided by the Company, ID, encrypted password, photo, cookie, visiting date and time, service use record, defective use record
- Corporate name or trade name, business registration number, name of representative, business location, name of person in charge, mobile phone number, cable phone number
3. When using the charged service
-The information, such as, information on bank account, payment record and others may be collected. In the event that the selective information is not inputted, there is no restriction to use the service and any sensitive personal information that is concerned of interfering with the basic human rights of users (race, ideology and faith, political trend, criminal record, medical information, etc.) shall not be collected.
4. Method of collecting personal information
- Collect automatically by executing or using the service program provided by the Company
- Collection through voluntary provision of users during the service subscription or use
Collection of personal information and Purpose of Use
The Company shall facilitate the collected personal information for the following purpose.
- Performance of contract on service provision, provision of contents to settle the charges following the service provision, payment of purchase and charge, forwarding of goods or forwarding billing statement
- Membership management
Personal identity following the service use of membership, personal identification, prevention of illegal use of delinquent members and unauthorized use, confirmation of intent for subscription, confirmation of age, civil complaint processing, and delivery of notices
- Facilitating in marketing and advertisement
provision of advertisement information for event and so forth, provision of opportunity to participate, finding out the contact frequency, statistics on service use of members
Period of possession and use of personal information
The applicable information shall be destroyed without delay after accomplishing the purpose of collecting and using the personal information in principle. However, with respect to the following information, it shall be conserved for a period specified hereunder.
1. Cause of information possession by the internal policy of the Company
In the event that a member withdraws, the information of the member may be held for the following period from the date of terminating the Agreement of Use for the cooperation following the request of investigative agency, dispute resolution, and prevention of recurrence of illegal use by delinquent member.
2. Cause of information possession by the pertinent laws and regulations
In the event that there is a need to conserve under the provisions of the Commercial Act, the Act on the Consumer Protection in Electronic Commerce, Etc. and pertinent laws and regulations, the Company shall keep the membership information during certain period set forth under the pertinent laws and regulations. In this case, the Company shall use the information only for the purpose of its storage and the conservation period is shown as follows.
- Record on the contract, withdrawal of subscription, etc
Ground of conservation: Act on the Consumer Protection in Electronic Commerce, Etc.
Period of conservation: 5 years
- Record on supply of proceeds payment, monetary term, etc.
Ground of conservation: Act on the Consumer Protection in Electronic Commerce, Etc.
Period of conservation: 5 years
- Record on processing of consumer complaint or dispute
Ground of conservation: Act on the Consumer Protection in Electronic Commerce, Etc.
Period of conservation: 3 years
- Record on personal identification
Ground of conservation: Act on Promotion of Information and Communications Network Utilization and Information Protection, Etc.
Period of conservation: 6 months
- Record on visits
Ground of conservation: Communication Secret Protection Act
Period of conservation: 3 months
Disposition procedure and method of personal information
The Company shall destroy the applicable information without delay after accomplishing the purpose of personal information collection and use in principle. The destruction procedure and method are shown as follows.
1. Disposition procedure
The information input by the use for subscribing in membership shall be moved to a separate DB (separate box for papers) after accomplishing its purpose and disposed after keeping for certain period in accordance with the cause of the information protection under the internal policy and other pertinent laws and regulations (refer to the possession and use period).
Any personal information moved to separate DB shall not be used for any purpose other than the purpose of possession unless it is the case under laws and regulations.
2. Disposition method
- The personal information output on paper shall be shredded by the shredder or destroyed through the incineration.
- The personal information saved in the electronic file type is deleted by using the technical method unable to generate the record.
Provision of personal information
The Company does not provide personal information of users to outside in principle. However, it shall be an exception for the following case.
1. In the event that the users agree in advance
2. In the event that there is a request of investigating agency in accordance with the procedure and method set forth under the laws and regulations for the purpose of investigation or pursuant to pertinent laws and regulations
Consignment of collected personal information
The Company consigns the service performance to outside company for operation as follows.
- Subject party of consignment: [CJ Logistics]
- Contents of consigned works: [Contents of consignment by delivery company]
- Subject party of consignment: List of suppliers
- Contents of consigned works: [Contents of consigned works]
Rights and exercise method of user and legal representative
1. A user may request for inquiry and revision of personal information and termination of subscription at anytime.
2. For inquiry and revision of the personal information of the users, click the \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\'membership withdrawal\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\' for terminating the subscription (withdrawal of consent) for the "modification of personal information" (or "revision of membership information" etc.) to go through the personal confirmation procedure to make access, correction or withdrawal directly.
3. Or if a contact is made to the responsible person of personal information protection via writing, phone call or e-mail, we shall take measure without delay.
4. In the event that you request the correction on error of the personal information, the applicable personal information is not used or provided until the correction is completed. In addition, in the event that the mistaken personal information is already provided to a third party, the result of correction processing shall be notified to the third party immediately to make the correction.
5. The Company processes the personal information terminated or deleted upon the request of user as specified in "possession and use period of personal information that the Company collects" and it is processed not to be accessed or used for any other uses.
Matters on installation, operation and its refusal of the automatic collection system of the personal information
1. The Company may collect the device identity number (device ID or IMEI) automatically when executing the service program provided by the Company in order to generate the account information. In the event that the user refuses for automatic collection of the device identity number, the service of the Company shall not be used.
2. The Company operates \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\'cookie\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\' and others to store and find the information of users in order to provide the tailored service specialized for users. A cookie is a very small text file that the server used in operating the web-site sends to the browser of the user and it may be stored in the computer hard disc of user\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\'s computer. The Company shall use the cookie for the following purpose.
Purpose of using the cookie
1. By analyzing the linkage frequency or visiting time of member and non-member, finding out and tracing down the preference and interested field of users, providing target marketing and personal tailored service through various event participations and visit frequency and so forth
2. The user holds the right to choose on the cookie installation. Therefore, the user sets the option on the web-browser to permit all cookies or go through the confirmation each time a cookie is stored, or it may refuse to save all cookies.
Method to refuse to set the cookie
1. As for the method to refuse to set the cookie, the user may select the option of web browser used by the user to permit all cookies or store the cookies by going through confirmation or refuse to save all cookies.
2. Example of method (case of Internet Explore): Tools on the upper part of web-browser > Internet option > personal information
3. However, in the event that a user refuses to install the cookie, there may be difficulty in providing the service.
Contact of responsible person and person in charge of personal information management
The Company designates the pertinent department and responsible person of personal information protection as follows in order to process the discontent related to the personal information and protect the personal information of customers. The Company will provide prompt response to the matters to report by users.
Person in charge of personal information protection
Name: Seo Yoo-seung
Company: no promise
TEL: +82 (0)70-8866-4209
E-mail: nopromiseofficial@gmail.com
You may report any civil complaint related to the personal information protection arising in use of the service of the Company to the responsible person of personal information protection or department in charge. For other report or counseling on personal information interference, please inquire to the following agencies.
Korea Internet Security Agency (privacy.kisa.or.kr / 118 without the area code)
Personal Information Dispute Mediation Committee (kopico.go.kr / 1833-6972)
Cyber Investigation Division of Supreme Prosecutor\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\'s Office (spo.go.kr / area number +1301)
Cyber Security Bureau of the National Police Agency (cyberbureau.police.go.kr / 182 without the area code)
